Alwariq.com (referred to as "we," "us," and "our" below), takes your privacy very seriously. This Privacy Statement explains what personal information we collect, how and when it is collected, how we use it now and in the future, and the circumstances under which we may disclose it to third parties. If you have any questions regarding the collection or use of your information that are not addressed by this Privacy Statement, or if you have any complaints, please contact us at hello.alwariq@gmail.com.
By visiting and using www.alwariq.com (the "Website") or any other application or website ("Application") for the purchase or sampling of products from Alwariq Attars, you acknowledge that you have read, understood, and consented to the practices regarding the use and disclosure of your personal information as described in this Privacy Statement and our Terms and Conditions. If you are under the age of 16, please obtain your parent’s or guardian’s consent before providing us with any personal information while using the Website or Application.
WHAT INFORMATION DO WE COLLECT AND HOW WILL WE USE IT?
When you register for an account with us, place an order, or send us an inquiry, we will collect certain personal information from you, such as your name, postal address, phone numbers, and email addresses. We may also collect information related to authentication or identity checks.
We use this information to:
- Identify you as a customer
- Process and fulfill your orders
- Deliver products and process payments
- Update our records and manage your account
- Enable the use of interactive features on our website
- Provide you with information about our products, promotions, events, and services (with your consent)
- Personalize your website experience and tailor communications to you
- Improve our services and website functionality based on customer feedback and preferences
Additionally, we may ask for your product preferences, age, and special dates such as your birthday or anniversary to provide a more personalized service. Providing this information is voluntary, but please note that we may not be able to process your order without certain required details.
We may also use your information for internal marketing and demographic studies to improve our offerings, understand customer interests, and enhance your experience.
RETENTION AND DELETION OF PERSONAL INFORMATION
We will retain your personal information for as long as you remain an active customer. If you wish to delete your personal information or change your preferences at any time, please contact our Customer Service Team at hello.alwariq@gmail.com.
WHAT YOU CAN EXPECT FROM ALWARIQ
We are committed to complying with applicable data protection laws to ensure that your personal information is processed securely and fairly. Your data will be handled with the utmost care and confidentiality.
WHO MIGHT USE YOUR INFORMATION?
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
However, in certain circumstances, we may disclose your personal information to third parties, such as:
- To comply with legal requirements or legal processes
- To obtain legal advice
- For credit risk reduction, fraud prevention, or to protect our rights and property
- To prevent fraud or protect customer data security
When we disclose your information for these purposes, we will take reasonable steps to ensure it remains secure.
UPDATING AND REVIEWING YOUR PERSONAL DETAILS
You can update or amend your personal information by logging into My Account on the Website and making the necessary changes.
CHANGES TO THIS PRIVACY STATEMENT
We may update this Privacy Statement from time to time. The amended Privacy Statement will be posted on the Website. Please review this page periodically for any changes. By continuing to use the Website or by submitting information to us after such changes, you agree to the revised Privacy Statement.
THIRD PARTY LINKS
The Website and/or Applications may contain links to external websites that are not controlled by us. We are not responsible for the privacy practices, data collection, or content of these websites. Please review the privacy statements of any linked websites, as their practices may differ from ours.
SECURITY STATEMENT
While no method of transmission over the internet is 100% secure, we take the protection of your personal information seriously. We use strict security procedures and features to help protect your data.
When you make purchases on www.alwariq.com, your payment details are transmitted through a secure server using Secure Socket Layer (SSL) encryption technology. The URL will change from "http" to "https," and a padlock icon may appear to indicate that your connection is secure. We also use secure networks for transactions and customer service communications.
Please note that email communications are not encrypted and should not be used for transmitting sensitive information such as credit card details.
CONTACT US
If you have any questions about this Privacy Statement or our practices, please contact us at:
Email: hello.alwariq@gmail.com
Website: www.alwariq.com